B. Alviano <p><strong>Method of Payment</strong><br />We accept <strong>Visa, MasterCard</strong>, <strong>American Express</strong>, and <strong>Paypal</strong> through the <strong>Paypal web site</strong>.<br />We also accept <strong>personal cheque</strong>; however, shipping will occur after the cheque clears the bank. Please <a href="mailto:brookalviano@gmail.com">email us</a> for more information.</p> <p><strong>Shipping</strong><br />All orders are processed within <strong>3-5 days</strong>. Once your order has been shipped, we will send you a <strong>confirmation email</strong> with an estimated date of arrival.</p> <p><strong>Circumstances</strong> do arise that are <strong>beyond our control</strong>, such as inclement weather conditions, lost or misrouted packages, etc. In those rare conditions, the delivery times can be delayed; therefore, BrookAlviano.com <strong>cannot</strong> be held liable or <strong>guarantee</strong> a specific delivery date. However, we will do our best to assist you in tracking your order.</p> <p><strong>Delivery</strong><br />We use <strong>Canada Post</strong> for North American destinations. We are not responsible for customs &#38; brokerage charges on parcels traveling outside of Canada.</p> <p>For <strong>International orders</strong>, please <a href="mailto:brookalviano@gmail.com">email us</a> with the address you wish to ship to for international shipping rates.</p> <p>All <strong>deliveries</strong> should be received from <strong>5-14 days</strong> upon receipt of the order. Delivery time depends on the destination, as all deliveries originate from Toronto, Ontario, Canada.</p> <p><strong>Privacy Policy</strong><br />Online shoppers should always be concerned about their privacy and identity theft. BrookAlviano.com takes your <strong>privacy very seriously</strong>.</p> <p>BrookAlviano.com collects the <strong>least amount</strong> of personal data as possible to fulfill your order. <strong>We collect</strong> your: <ol> <li><strong>Address</strong> – Only used for billing/shipping purposes. <strong>No junk mail ever!</strong><br /><br /></li> <li><strong>Phone Number</strong> – Used only to contact you about your order. <strong>No telemarketing!</strong><br /><br /></li> <li><strong>E-mail Address</strong> – Used to send tracking number and order information. <strong>No spam!</strong><br /><br /></li> <li><strong>Credit Card number</strong> – After processing your order, your credit card number is <strong>deleted and never stored</strong> on a server.</li> </ol></p> <p>BrookAlviano.com will <strong>never share, loan or sell</strong> customer information to anyone!</p> <p><strong>Cleaning Instructions</strong><br />Best method of cleaning is to <strong>spot clean</strong> with cool water, mild soap and a soft cloth or hand wash in cool water with mild soap. <strong>Lay flat</strong> to dry and once dry, <strong>iron</strong> on low heat without steam. <strong>Dry cleaning</strong> is another option. If special or restricted instructions are necessary for the care, it will be noted with the particular bag.</p> <p><strong>Returns/Exchanges </strong><br />Due to custom designs and one-of-a-kind bags, all sales are final. <br />If you would like to see my unique bags before you purse, please check out the tab <a href="http://www.brookalviano.com/pages/offline-stores/">Offline Stores</a></p> <p><strong>Disclaimer</strong><br />Please note that colours may not be exactly as shown due to variances between computer monitors.</p> 2007-03-17T18:42:07-04:00 fyi 24757 2007-03-17T18:42:07-04:00 16768 2007-10-16T20:03:52-04:00 *Method of Payment* We accept *Visa, MasterCard*, *American Express*, and *Paypal* through the *Paypal web site*. We also accept *personal cheque*; however, shipping will occur after the cheque clears the bank. Please "email us":mailto:brookalviano@gmail.com for more information. *Shipping* All orders are processed within *3-5 days*. Once your order has been shipped, we will send you a *confirmation email* with an estimated date of arrival. *Circumstances* do arise that are *beyond our control*, such as inclement weather conditions, lost or misrouted packages, etc. In those rare conditions, the delivery times can be delayed; therefore, BrookAlviano.com *cannot* be held liable or *guarantee* a specific delivery date. However, we will do our best to assist you in tracking your order. *Delivery* We use *Canada Post* for North American destinations. We are not responsible for customs & brokerage charges on parcels traveling outside of Canada. For *International orders*, please "email us":mailto:brookalviano@gmail.com with the address you wish to ship to for international shipping rates. All *deliveries* should be received from *5-14 days* upon receipt of the order. Delivery time depends on the destination, as all deliveries originate from Toronto, Ontario, Canada. *Privacy Policy* Online shoppers should always be concerned about their privacy and identity theft. BrookAlviano.com takes your *privacy very seriously*. <notextile> <p>BrookAlviano.com collects the <strong>least amount</strong> of personal data as possible to fulfill your order. <strong>We collect</strong> your: <ol> <li><strong>Address</strong> – Only used for billing/shipping purposes. <strong>No junk mail ever!</strong><br /><br /></li> <li><strong>Phone Number</strong> – Used only to contact you about your order. <strong>No telemarketing!</strong><br /><br /></li> <li><strong>E-mail Address</strong> – Used to send tracking number and order information. <strong>No spam!</strong><br /><br /></li> <li><strong>Credit Card number</strong> – After processing your order, your credit card number is <strong>deleted and never stored</strong> on a server.</li> </ol></p> </notextile> BrookAlviano.com will *never share, loan or sell* customer information to anyone! *Cleaning Instructions* Best method of cleaning is to *spot clean* with cool water, mild soap and a soft cloth or hand wash in cool water with mild soap. *Lay flat* to dry and once dry, *iron* on low heat without steam. *Dry cleaning* is another option. If special or restricted instructions are necessary for the care, it will be noted with the particular bag. *Returns/Exchanges * Due to custom designs and one-of-a-kind bags, all sales are final. If you would like to see my unique bags before you purse, please check out the tab "Offline Stores":http://www.brookalviano.com/pages/offline-stores/ *Disclaimer* Please note that colours may not be exactly as shown due to variances between computer monitors.